Ordering Items

Process

Please start all orders through us and allow us to handle vendor communication.

We follow a process for all orders, including apparel and promo items, large-format, and print collateral.

Step 1: We help you select an item based on your needs and budget.

• Advance notice for all orders is recommended to account for the manufacturing timeline.
• Some products can take 1-2 months so please plan accordingly.
• We follow specific processes for each vendor and we need to initiate each order.
• Please contact us for all orders FIRST and do NOT contact vendors or place orders without us.

Step 2: We get ask the vendor for a cost estimate and send to you for approval.

• Please do not request a quote unless you have budget approval to pay for the items.
• We wait for your approval on the quote before proceeding.
• Quotes are only good for 15 days.

Step 3: We design the artwork. We send you a draft for to review.

• We will incorporate your changes.
• We will send additional drafts as necessary.
• Changes cannot be made after the final draft is approved.

Step 4: We request your approval on our proof.

The proof is the final artwork that we will send to the vendor.

• Confirm that everything is correct prior to production.
• Proofread carefully and share with your team members for additional review.
• Any errors that remain are the responsibility of the approving party.

Step 5: We send the artwork to the vendor.

• You will be CC’ed on this email.
• Please do not create an additional email chain.

Step 6: We review the vendor’s proof and send it to you for final approval.

• Your approval of the vendor’s proof certifies that the project is ready for production.
• Proofread carefully and share with your team members for additional review.
• Any errors that remain are the responsibility of the approving party.

Step 7: The vendor requests approval from UT System Licensing.

Step 6: The vendor requests payment.

• Checks will cause DELAYS because vendors will not manufacture items until payment is received.
• ProCards are strongly recommended.