Overview
Service Area
We support the following staff groups:
- Academic Resource Planning
- Budgets, Planning and Analysis
- Chief Financial Officer and Vice President
- Division of Business Affairs
- Information Security Office
- Office of Information Technology
- Office of Talent, Culture, and Engagement
- University Analytics
| Need | OLC Supported Staff Groups* | Non-Supported Staff Groups | Non-Supported Faculty Groups |
|---|---|---|---|
| Training | EIRA | EIRA | CDE |
| Questions/Support | OLC or EIRA | EIRA | CDE |
| Work Requests | OLC | internal resource | internal resource |
Process
Step 1: Request. A request is required. Provide two weeks’ notice and final text with your request.
Step 2: Follow Up. We review your request. We provide cost estimates (if needed) for approval before designing.
Step 3: Draft. We send a draft for your review. (We repeat this as needed to incorporate your changes.)
Step 4: Proof. We provide a proof for your approval. Your approval certifies that the proof is final, free of errors, and approved to send to production. We send the artwork file to production. No changes may be made after approval.
Step 5: Delivery. We tell you when your items are ready for pickup (or send delivery tracking) and forward invoices for payment. We provide information on how to use the items if needed.
Timeline
We require two weeks‘ notice to schedule work. (Vendors may need more advance notice.)
We start when we receive complete and final text and elements.